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FAQ

All Prices on the Loti Wellness website are in CAD.

Yes, we absolutely encourage you to recycle or reuse your boxes! Loti Wellness is committed to offering sustainable, environmentally friendly products to our members. The raw materials used in the production of our boxes are sourced from suppliers which are FSC and SFI certified, and they are made from mostly post consumer recycled fibres.

Orders & Shipping

Returns & Cancellations

Yes, you can skip a month during your subscription. Just email us at hello@lotiwellness.com before the 10th of the month to skip the next shipment.

If you are not completely satisfied with Loti Wellness, you can cancel your membership and discontinue your subscription payments at any time. Simply log into your account or email our Member Happiness Team at hello@lotiwellness.com. In order to cancel before you are renewed for the next shipment, you need to cancel prior to the renewal date on the 10th of each month. If you’ve been billed for this month’s box, your cancellation will take effect in the next billing cycle.

Gifts, Coupons & Promotions

Yes, a Loti Wellness Box is perfect for gifting self-care to someone you love, or even treating yourself! You can try a Starter box or one of our past boxes without a subscription.

Sign up for our Newsletter to get Special Offers and Discounts! You can also Like and Follow us on Facebook or Instagram for exclusive offers, discounts, sneak peeks, giveaways and more!

Share and Like to Win! Share your review with us on our Facebook page to get a bonus gift in your next box! You can also tag us in your unboxing photos on Instagram using the hashtag #liveloti for a bonus gift.

A lotus is a flower that blooms from the mud. It symbolizes overcoming adversity and achieving your greatest potential. The Loti Wellness Box offers practical skills and products to reduce stress and anxiety, and improve your overall wellbeing.