Most Popular Questions
All Prices on the Loti Wellness website are in CAD.
Yes, we absolutely encourage you to recycle or reuse your boxes! Loti Wellness is committed to offering sustainable, environmentally friendly products to our members. The raw materials used in the production of our boxes are sourced from suppliers which are FSC and SFI certified, and they are made from mostly post consumer recycled fibres.
Returns & Cancellations
Yes, you can skip a month during your subscription. Just email us at email@example.com before the 10th of the month to skip the next shipment.
If you are not completely satisfied with Loti Wellness, you can cancel your membership and discontinue your subscription payments at any time. Simply log into your account or email our Member Happiness Team at firstname.lastname@example.org. In order to cancel before you are renewed for the next shipment, you need to cancel prior to the renewal date on the 10th of each month. If you’ve been billed for this month’s box, your cancellation will take effect in the next billing cycle.
Gifts, Coupons & Promotions
Yes, a Loti Wellness Box is perfect for gifting self-care to someone you love, or even treating yourself! You can try a Starter box or one of our past boxes without a subscription.